Support Policy

Email: caautomationsupport@gmail.com

Monday to Saturday, 10:00 to 18:00 IST, closed on national holidays. 

Within 1 business day.

Screen-share session by appointment, for installation and first set-up. 

Installation, licence activation, using the workbook, fixing posting errors, computer changes. 

Accounting or tax advice, Tally training, repairing your Tally data, work on other software.

A screenshot of the message, the Machine ID from the Licence sheet, your TallyPrime version and what you were doing. 

Bug fixes and compatibility fixes during the licence term.